Renew the omnichannel experience
Offering a seamless omnichannel experience is a strategic issue for 70% of Retail players
![holding smart phone showing the mobile payments and online shopp](https://yoo-soft.com/wp-content/uploads/2022/05/AdobeStock_183268836-mobile-shopping-ciel-scaled.jpeg)
Establish a permanent link between your customers and your products
![Afro Stylist Using Tablet Showing Female Client Trends In Store](https://yoo-soft.com/wp-content/uploads/2022/07/prise-commande-en-magasin-petite-taille-scaled.jpg)
Augmented
Experience
Order in store
![Young woman receiving parcel from courier indoors](https://yoo-soft.com/wp-content/uploads/2022/05/AdobeStock_222634423-carton-scaled.jpeg)
Prolonged
Experience
Ship from store
![woman shopping at boutique store in the mal](https://yoo-soft.com/wp-content/uploads/2022/04/click-and-collect-scaled.jpeg)
Unbridled
Expérience
Click & collect
![Food delivery courier gives paper bags to man in car. Safety food delivered](https://yoo-soft.com/wp-content/uploads/2022/04/click-and-drive-scaled.jpeg)
Unconfined
Experience
Click & Drive
![Man holding credit card payment shopping online on smart phone](https://yoo-soft.com/wp-content/uploads/2022/07/Site-e-Commerce-reequilibre-1-scaled.jpg)
Digitized
Experience
Site e-commerce
(coming soon)
![m-Commerce réquilibrée](https://yoo-soft.com/wp-content/uploads/2022/07/m-Commerce-requilibree.png)
Mobility
Expérience
m-Commerce (coming soon)
![Man using mobile payments online shopping and icon customer netw](https://yoo-soft.com/wp-content/uploads/2022/07/e-reservation-reequilibre-scaled.jpg)
Multiplied
Expérience
e-Reservation
Key indicators
2 %
Only retailers have achieved the omnichannel experience
78 %
Retailers admit they don’t deliver a unique customer experience
62 %
Buyers will go to the store less if availability is not displayed online
KEY SUCCESS FACTORS
![](https://yoo-soft.com/wp-content/uploads/2022/07/yoo-soft-crm.png)
The single customer repository
Centralize your customer base
Define your segmentation
![](https://yoo-soft.com/wp-content/uploads/2022/07/yoo-soft-process.png)
Optimize the whole process
Simplify customer journeys as much as possible
Provide up-to-date stock information in real time
![](https://yoo-soft.com/wp-content/uploads/2022/07/yoo-soft-outils.png)
Choose the right tools
Reduce the number of tools used
Prioritize unified solutions
![yooretail-logo](https://yoo-soft.com/wp-content/uploads/2022/07/yooretail-logo.png)
First solution to implement all the key success factors of unified commerce.
YOO RETAIL allows you to:
- Have a single shared customer base
- Have stock information in real time
- Streamline the customer journey
- Adapt exactly to your needs
Learn more →